Shipping Policy

Turnaround Time:

We know you want your goods fast so we dispatch all in stock orders within 72 hours of your order if made Monday to Friday between 8am and 5pm.

Carriers

We use the following carriers to deliver our orders:

[Auspost, Fastway, DHL & Sendel]

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

We offer $15 Flat Fee for shipping throughout NSW on all Retail Australian orders. Items that require delivery outside NSW please contact our sales team for shipping cost. The Flat Shipping Rate fee excludes trade customers.

Back Orders

If an item goes on back order we will notify you and we will ship you the goods of your order that are in stock. When the backordered item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

International Orders

We ship to many countries around the world. We must provide a manual shipping quote to customers outside of Australia. Please contact us for full details. Note that international orders can only be paid via PayPal or wire transfer.